Marek Matthew Getter

Resume

PRODUCT DESIGNER

Northwestern Mutual | Full Time |Jul 2022 - Oc 2023

• Increased task completion rate 20% through rapid prototyping and usability testing sessions, shaping end-to-end designstrategy and building stakeholder alignment to modernize legacy enterprise software.
• Reduced support requests ~15% via design of scalable, modular product templates and copywriting efforts balancingaccessibility with legal standards to enhance user comprehension.
• Facilitated recurrent meetings for 125+ member design org, ensuring effective communication across multiple campuses.
• Developed and led 75-minute interactive, empathy-building workshop on keyboard accessibility.

UX DESIGNER

‍Asian CineVision (Asian American International Film Festival) | Contract | Mar 2021 - Aug 2022

• Achieved 29% reduction in bounce rate during event timeframe and 7% overall utilizing user research and data analytics.
• Reduced customer service inquiries by ~25% through streamlined navigation and consistent readability standards,improving interface usability in full redesign for desktop and mobile platforms.
• Produced sitemaps, flow diagrams, journey maps and other deliverables to significantly improve information architecture.
• Articulated design thinking across functional disciplines using low-fidelity wireframes and high-fidelity mockups, buildingsupport with engineers, operations and product management.

UX DESIGNER

Rebolet | Contract | Sep 2020 - Oct 2020

• Coordinated four designers for B2B marketplace client startup, managing timelines across four time zones and delivering user-focused prototype MVP to surpass established initial project goals.
• Translated qualitative and quantitative research into insights, using extensive market analysis and user interviews toinform development of a credible, appealing platform for niche product market.
• Delivered comprehensive foundational design system and brand guidelines for ongoing product growth and development.

Skills:

user interviews | contextual inquiry and usability testing | user journeys | personas | affinity diagramming and data synthesis | data analytics | heuristic evaluations | wireframing | rapid prototyping | design systems | tone and style guides | UX writing | copywriting and microcopy | accessibility audits and testing

Tools:

Figma | Sketch | Adobe Creative Suite (XD, Photoshop, InDesign, Bridge) | Invision | JIRA | Confluence | Slack | Trello | Microsoft Office Suite | Google Suite | generative AI | Agile methodologies | working knowledge of HTML, CSS, CMS | understanding of WCAG implementation

Certifications:

CPACC – Certified Professional in Accessibility Core Competencies (In Progress)